I love the team at Hatfield Smile Exchange. I was in so much pain from a tooth I had severely neglected out of fear of the dentist that just become too unbearable. I found them on google and it took less than five minutes to schedule an appointment online. They are the most welcoming and genuine dental hygiene staff I’ve come across. Every time I walk through their door I’m astounded by how welcoming the staff is. I recommend them to everyone who will listen. I didn’t think I’d ever say this, but I love going to the dentist and it’s all thanks to the Hatfield Smile Exchange!
01:05 17 Oct 17
I am terrified of the dentist. I mean I'm the crazy lady shaking and crying before I even get back to the exam room. I just had to have a large molar extracted, so naturally I was having a nervous break down. The girls at Smile Exchange could not have been nicer. I was a shaking crying woman child, and they handled me with so much care and compassion. Dr Fetters was so understanding, and kind. I would recommend her and her staff to EVERYONE I know! I will be a patient of theirs for life!
14:54 29 Sep 17
Smile exchange was able to take away my fear of dentists. The staffs in smile exchange are very listening and understanding. In the progress, they patiently listened to my concerns and clearly answered questions, as they explained the payment, appointment schedule, and dental treatment. The scheduling is also very easy. It allows call/text/email confirmation, which is great for busy person. Secondly, the office hours vary everyday throughout the week, so it can catch up with people with different life styles.The location is great too. Next to Walmart, Burlington, fast food, salon and restaurants. Closed to 309. So I can just go in and out quickly and move on to the next daily task, like having lunch or grocery shopping, or take 309 and head to work afterward.I would love to recommend other people, especially locals with a busy life, to visit this dental clinic. Thanks.
00:11 28 Sep 17
Amazing dentist and amazing staff there are NO surprises all the prices and the work that needs to be done are clearly print it out for you. You can pick and choose which teeth you want worked on and prices are already set an extremely reasonable again NO surprises. They also have a program you can sign up for and get a great price for cleanings and x-rays Plus a percentage off all your work . And it was extremely pleasant and NOT painful, the first time I've ever had a good experience at a dentist highly recommend!!! Just finished my second visit and my teeth look amazing couldn't be happier😁
20:32 07 Sep 17
I had a great experience here from my very first phone call to set up an appointment! The staff is very friendly. I was seen on time and I felt like I was truly important, instead of just another patient. I don't have dental insurance and they have great specials which make it affordable to keep up with your oral health. Thank you for the wonderful experience and I will see you in 6 months!
14:07 18 Aug 17
I've been looking for a new dentist for about a year now, so I decided to give Smile Exchange of Hatfield a try since I drive past it every day on my way to work. Everyone I met from the front desk to the exam room were exceedingly welcoming. Dr. Fetters did a fantastic job and is a great dentist. The place is super clean as well. I'm really glad I gave them a chance and I've found my new dentist!
I was not a big fan of going to the dentist … until I went to Smile Exchange. Dr. Perschon and her staff were amazing, patiently answering my many questions, and ensuring I was totally pain free throughout my several visits. I was also impressed with their technology, as well as with how they pay attention to the little details, such as providing lip moisturizer during the longer procedures. Overall an A+ experience.
17:05 12 Nov 17
After numerous not so pleasant experiences at other dentists , I made an appointment at Smile Exchange Malvern. I can't begin to explain at what difference! The staff was incredibly friendly and professional as well as very efficient. After my initial exam and evaluation a treatment plan was presented with all the costs defined as well as priority of what work needed to be done first. The costs were very reasonable and I'm really pleased with everything that's been done so far! I can't recommend them enough!!!
17:38 06 Nov 17
The most caring, out going and organizing dentist I have ever meet! Seriously will never go to another dentist office. It's nice to find a place that I can say genuinely cares!!!
13:32 06 Nov 17
This place is great! The staff is amazing. Dr. Perschon made sure that my procedure was painless and that I received the best care possible. A real professional. I am so happy I switched.
02:40 07 Oct 17
I had a wonderful experience with this practice. The office staff and dentists were friendly and courteous. They were even amazing with my 3 kids and made us all feel comfortable and welcomed. Dr. Perschon took her time to explain everything to me. They also had Dr. Bundy step in and talk to me about implants even though I wasn’t scheduled to meet with him. The last part was what I appreciated the most. I met with someone when I was finished and he helped me figure out what order to do the work in order to maximize my benefits. I can’t recommend this practice enough!!
17:23 03 Oct 17
If you fear the dentist and any kind of Dental work like I do, This place will change that fear into happiness and send you home with a smile. The staff is so welcoming and friendly showed me tremendous hospitality and took care of my dental work with relative ease. :) If you need dental work at an affordable price and need that kind welcoming hospitality. This is the place for you and your teeth.
21:20 02 Oct 17
Clean environment, all staff members from front desk to hygienist and doctors are very warm and friendly. They not only made my own visit a comfortable one, but they were also fantastic with my 3-year old toddler who was treated for cavity fillings. Thanks to them, she had her fillings done virtually pain free and trauma free. Visits were quick and easy, and everyone there clearly knew what they were doing. Grateful to have found this dentist after moving to the area.
I had an awesome experience at every appointment. The facility is clean and modern. The employees are very friendly and professional. My results are incredible! I love my smile ❤❤❤ 😆😆. Dr. Needleman is a master at her craft !!! I'm definitely making this place my permanent dental office!!!
20:48 30 Nov 17
Today was my second visit at smile Exchange. I really enjoy the atmosphere just the courtesy the professionalism that the staff and the dentist has they also very friendly. And I am recommending friends and family to try smile Exchange at Springfield Old Baltimore Pike.
23:17 28 Nov 17
The staff are outstanding. They are friendly and supporting. I am glad I decided to use them for my dental needs
21:25 28 Nov 17
It was my daughter's first experience at the dentist just as she turned three years old. The whole experience was great! The hygienist showed her all of her tools and made my daughter feel at ease. She even got a toy after the appointment for doing so well! The whole appointment was super quick, no wait at all, and we are all set for our next cleanings in May.
17:56 28 Nov 17
Great place. Staff is very nice and helpful. They are very upfront with costs. Would absolutely recommend.
20:23 17 Nov 17
Smile Exchange is a very Pleasant & Great atmosphere. The Doctor and Staff are Great!! I Highly recommend this Dental Office in Springfield😎
17:26 16 Nov 17
I'm 50 yrs old & before I came to Smile Exchange of Springfield, PA I use to hate going to the Dentist. These lady Doctors and their staff are great. The Dentist is AMAZING. I no longer have a fear of going to the dentist anymore. I cried at 44 yrs old in another dentist's chair, but NOT at Smile Exchange. I was so happy that they made me feel comfortable and the outcome is wonderful. My teeth looks great. I'd recommend everybody to come here for the health of your mouth. I love these ladies.
22:55 25 Oct 17
Great friendly staff! I'm not a reviewer at all but I thought I'd leave one with the impression they left me with. I think my dental phobia was a bit lessened with today visit! Thanks again guys!!
19:23 18 Oct 17
The staff is friendly & knowledgeable. After my initial consultation I was sold. They're thorough make sure you understand every step of the process. I'd recommend them.
17:47 25 Sep 17
All the team at smile exchange are excellent. The cost is very reasonable and they have great deals. I'm very grateful to Nicky the receptionist for getting me an appointment at short notice. Rebecca the hygienist does an amazing job and I highly recommend her.
20:11 18 Sep 17
I have been very pleased with Smile Exchange! Friendly, courteous and they do great work. I had 2 problems today and they were able to take care of them-same day. Love that! If you need a dentist I highly recommend them!
21:37 17 Jul 17
First time visiting and highly recommend this practice to everyone. The staff is very professional and friendly. Asia, the dental Assistant is very professional and courteous. Dr. Neidelman is extremely compassionate about the amazing care that she provides. She takes the time to discuss the plan and procedures before doing them and also answers all questions patiently. She is gentle, kind and very professional. I am greatly satisfied and will definitely return to this practice again
I decided to give Smile Exchange a try and was pleasantly surprised!! I saw Dr. Rousseau and she was awesome, addressed my issue and quickly took care of it, the rest of the staff was great also!! I strongly recommend giving Smile Exchange a try and will recommend to all my friends and family!! Thanks for great experience!!
00:41 16 Nov 17
Hands down the best dental office I have ever been to. The staff is polite, patient, and very knowledgeable. The hygienist, dental assistant, and the doctor are such a delight. They are honest and straightforward. I would highly recommend the smile exchange to anyone!
16:07 07 Nov 17
Perfect. Tops in their field. Excellent results. Friendly Pretty staff. Highly recommend for all dental needs.
19:39 03 Nov 17
I can't say enough good things about this office. Everyone there makes every visit comfortable and almost enjoyable. I came to Dr Rousseau in serious need of help and she made the process as pleasant as it could be. I spent years avoiding the issues because of how I would be treated and judged and Dr Rousseau and her team treated me with the utmost respect and compassion throughout. If you have been putting off seeing the dentist, please don't hesitate to let this fine office help.
11:37 29 Sep 17
From the first time I walked in, everyone smile and treated me like gold.The building looks great. Very clean as I am a registered nurse.The new technologies of smile exchange of trooper are top-of-the-line.Kristen and the girls are kind, gentle, and beautiful.Thanks for having me! I will be back!!!!
16:34 21 Sep 17
Dr. Rousseau, words cannot express how grateful I am to you for taking such good care of me this morning. You are an amazing dentist and your girls are outstanding. Michael thanks for holding my hand and all your kind reassurances. Nicole thanks for be patient and kind. Special thank you also to Laurie, Mary Joe, and Kristie your office is amazing! *****
03:09 14 Sep 17
I finally discovered a dentist where the first thing they do is put everything in black and white on paper with dollar amounts. This alone allows you to manage your budget as well as set expectations for yourself. You always know "the plan".I always had issues when if I needed to set up an appointment outside of my normal dentist office, for example with an oral surgeon. Smile Exchange does everything, cleaning, scaling, extractions, implants, etc. I never understood why I had to go out of my comfort zone and go to a second dentist who I might see once or twice. The Doctor, Assistant, Hygenist and office manager. Many people make excuses, have dental fear, never understand what the doctor is doing...at Smile Exchange of Trooper you will never think or feel that way again. Awesome. Awesome, AWESOME!!!
I've gone to them I believe four times now! An initial exam, two work appointments, and a cleaning. I had three different dentists throughout my visits but each one was very kind and professional. My absolute favorite is always the hygienist though! She is so sweet and makes you feel as though you've known her forever. We spoke throughout my cleaning (when I could) about different things like college. I love each time I go and they help me with anything I need! There was another very sweet woman, who I unfortunately don't remember her name. All in all, great staff!
21:41 20 Nov 17
Absolutely awesome, friendly & professional. Wish I could give more than 5 stars. Dr Jefferson was amazing, it was the most painless experience I have ever had at a dentist. The support staff was great as well.
19:09 03 Nov 17
This was my first time going to Smile Exchange of TurnervilleEveryone was so nice and the place was nice and clean. I am so glad I decided to go thereThis is the first time in years I had nice experience in a dentist office. Awesome peoples that work there .Thanks!!!
18:26 27 Oct 17
The Dentist and staff are wonderful and so pleasant.. Very impressed with the office, very clean. I would recommend this to all my family and friends.
11:49 24 Oct 17
Words can't describe how Dr Bundy and his wonderful staff changed my life for the better! THEY ARE OUTSTANDING!!! I LOVE THEM!! They are so kind and caring about their patients they made me feel like my smile meant as much to them as it did to me! And I haven't smiled without my hands in front of my face for a long time! Not anymore! Not only do I have my smile back but I also have my confidence back! And I want to Thank them SO MUCH for that!!!! I have recommended them to everyone and anyone who says anything about a dentist and I always will!!! Thank you Dr Bundy And your Wonderful Staff!!!
15:58 16 Oct 17
Every single time I go Dr Bundy & Gina make me feel so comfortable. I had a fear of the dentist but not any more, they are so welcoming and put my fears to rest. I have a lot of work to be done, but I am halfway there and I like that they keep me informed through the whole process. Also they really work with you financially and that is something that I really appreciate. I recommend the Smile Exchange to any and everyone!
21:23 11 Sep 17
Today was my first time at smile exchange and I must say that I absolutely loved it . Everyone was super nice , very helpful. They make sure they explain everything so you know what's going on . Just super awesome. Would definitely recommend this office 😊
I had a front tooth that had a filling and it broke. I don't have dental insurance and I'm disabled. I called and they were very kind and helpful. I went in and the staff was very polite and Dr Crow fixed my front tooth and it looks amazing!! I purchased their "insurance" and I already made an appointment for my cleaning. I would recommend Smile Exchange to everyone!!
17:34 06 Nov 17
Dr. Crow is very professional and she makes you feel really confortable. She is very thorough and I enjoy the work she has done on my mouth thus far. I also would like to compliment the entire Smile Exchange team for always being so comforting and welcoming. I enjoy the dentist but I know most people lack the same enthusiasm, this team makes you very welcome. Thank you and keep up the good work!
15:25 03 Nov 17
This office has more than made up for my bad experiences with dentists in the past. I had to get quite a lot of work done, and each of my many visits were surprisingly pleasant, which I never thought I'd say about visiting the dentist. Every single one of the assistants were helpful and helped keep me at ease with each step of the process, Dr. Crow is wonderfully knowledgeable and I appreciate her hyper-focus when working on my teeth, and the office staff were great at working *with* me on the financial end. Everyone there is great at communicating things before they even start on things so I fully understand, and answered all of my many questions. I'm so glad I found this dentist office, and highly recommend them.
03:03 28 Oct 17
The office is warm and inviting, with very friendly and polite staff. Everything was clearly explained to me and I left feeling knowledgeable about the state of my dental health, which I really appreciated. I have already set up my next appointment and I have no reason to dread my visits to the dentist. Thank you Dr. Crow and your staff!
15:54 21 Sep 17
I've gone to Smile Exchange twice now. This is my new dentist from now on. Friendly and courteous staff work with you in all areas. I need a lot of work done (cause I'm a big baby and didn't go to the dentist on a regular) and they sat with me to work out a plan. Saw 2 different dentists and they both were awesome. I'm still a big baby in the chair but they talked me through it and most of all didn't laugh at me. Good communication with the assistant too. Could have chatted all morning lol. Wish I had found them sooner but thankful I did now.
17:48 05 Sep 17
The Dentist, Dr. Crow, is absolutely amazing at what she does! She's very patient and always takes her time with her work. The rest of the staff is amazing as well! A huge shoutout to Rachelle! She's very bubbly along with other great staff there.This dentistry is very generous with their prices and actually go out of their way to make sure you can afford everything with or without insurance. You will always get the best from this Smile Exchange!