The customer service and ability to create a warm and welcoming environment at this facility is amazing. Every single employee who I came in contact with was simply phenomenal. They explained everything that I needed to know and there were no surprise fees.
22:04 14 Mar 18
Everyone in this office is warm and welcoming. The Doctor is great, and I will definitely keep coming for my family's dental needs!
23:33 22 Feb 18
A comfortable atmosphere. They're thorough with you when describing procedures. They describe in detail what they will be doing before a procedure is done. A friendly staff.
23:38 17 Feb 18
Friendly staff, no fluff, they take time to answer questions and get right to work. Very efficient with exams, cleanings and dentistry. I am very pleased.
09:58 31 Jan 18
I gave up with cavities for several years. But my hopes to have a good smile came back after I visited Smile exchange oh Hatfield. They are very professional, friendly and will work with you regardless of your financial situation. I will always recommend everyone to visit here. I can now smile without being embarrassed.
23:56 22 Jan 18
For starters I'm a very anxious person when it comes to visiting the dentist and this office me free right at home and very comfortable their knowledgeable staff were very helpful in helping me make the right decision for my oral care. The manager anacelia truly cares about not only her practice but it can clearly be seen that she truly cares about her customer in every way, she fights for lower prices and makes things as covienient as possible for them to just get in and out
01:11 04 Jan 18
Great visit. Had to have a scaling done. Christina is great and very gentle. Thank you.
23:12 17 Nov 17
I love the team at Hatfield Smile Exchange. I was in so much pain from a tooth I had severely neglected out of fear of the dentist that just become too unbearable. I found them on google and it took less than five minutes to schedule an appointment online. They are the most welcoming and genuine dental hygiene staff I’ve come across. Every time I walk through their door I’m astounded by how welcoming the staff is. I recommend them to everyone who will listen. I didn’t think I’d ever say this, but I love going to the dentist and it’s all thanks to the Hatfield Smile Exchange!
01:05 17 Oct 17
I am terrified of the dentist. I mean I'm the crazy lady shaking and crying before I even get back to the exam room. I just had to have a large molar extracted, so naturally I was having a nervous break down. The girls at Smile Exchange could not have been nicer. I was a shaking crying woman child, and they handled me with so much care and compassion. Dr Fetters was so understanding, and kind. I would recommend her and her staff to EVERYONE I know! I will be a patient of theirs for life!
14:54 29 Sep 17
Smile exchange was able to take away my fear of dentists. The staffs in smile exchange are very listening and understanding. In the progress, they patiently listened to my concerns and clearly answered questions, as they explained the payment, appointment schedule, and dental treatment. The scheduling is also very easy. It allows call/text/email confirmation, which is great for busy person. Secondly, the office hours vary everyday throughout the week, so it can catch up with people with different life styles.The location is great too. Next to Walmart, Burlington, fast food, salon and restaurants. Closed to 309. So I can just go in and out quickly and move on to the next daily task, like having lunch or grocery shopping, or take 309 and head to work afterward.I would love to recommend other people, especially locals with a busy life, to visit this dental clinic. Thanks.
00:11 28 Sep 17
Amazing dentist and amazing staff there are NO surprises all the prices and the work that needs to be done are clearly print it out for you. You can pick and choose which teeth you want worked on and prices are already set an extremely reasonable again NO surprises. They also have a program you can sign up for and get a great price for cleanings and x-rays Plus a percentage off all your work . And it was extremely pleasant and NOT painful, the first time I've ever had a good experience at a dentist highly recommend!!! Just finished my second visit and my teeth look amazing couldn't be happier😁
20:32 07 Sep 17
I had a great experience here from my very first phone call to set up an appointment! The staff is very friendly. I was seen on time and I felt like I was truly important, instead of just another patient. I don't have dental insurance and they have great specials which make it affordable to keep up with your oral health. Thank you for the wonderful experience and I will see you in 6 months!
14:07 18 Aug 17
I've been looking for a new dentist for about a year now, so I decided to give Smile Exchange of Hatfield a try since I drive past it every day on my way to work. Everyone I met from the front desk to the exam room were exceedingly welcoming. Dr. Fetters did a fantastic job and is a great dentist. The place is super clean as well. I'm really glad I gave them a chance and I've found my new dentist!
This was my first time here. Everyone was extremely nice and accommodating. I would definitely recommend this place to anyone.
18:44 22 Feb 18
Never thought I’d like Dentist or any type of dental work. But this team is amazing!! Natasha and her team was so nice & caring... Keep up this amazing work!!!
18:32 07 Feb 18
From the moment I entered the office to the time I left, I was blown away by the care of all staff members. The front desk, x-ray technician, dentists and office manager were all caring, friendly, and incredibly helpful. By far, the best experience I've had at a dentist or doctor's office!Highly recommend and will send family to this location!
23:00 05 Jan 18
Every experience I've had here has been pleasant. Staff is super nice and personable. They Ensured that I wasn't in any pain throughout my cleaning. When I addressed an concern they helped in the best way possible. Facility is clean and orderly. Best experience I've ever had at a dentist office.
15:40 02 Jan 18
Who really enjoys the dentist? No one. But Dr. Perschon and her staff make your experience so comfortable, it's like visiting family. Even after moving 30 minutes away, I have continued to come to Smile Exchange of Malvern because of their friendliness and genuine care for your dental health. The office is clean, up to date with technology, and appointments are conducted in a timely manner.
05:21 11 Dec 17
I was not a big fan of going to the dentist … until I went to Smile Exchange. Dr. Perschon and her staff were amazing, patiently answering my many questions, and ensuring I was totally pain free throughout my several visits. I was also impressed with their technology, as well as with how they pay attention to the little details, such as providing lip moisturizer during the longer procedures. Overall an A+ experience.
17:05 12 Nov 17
After numerous not so pleasant experiences at other dentists , I made an appointment at Smile Exchange Malvern. I can't begin to explain at what difference! The staff was incredibly friendly and professional as well as very efficient. After my initial exam and evaluation a treatment plan was presented with all the costs defined as well as priority of what work needed to be done first. The costs were very reasonable and I'm really pleased with everything that's been done so far! I can't recommend them enough!!!
17:38 06 Nov 17
The most caring, out going and organizing dentist I have ever meet! Seriously will never go to another dentist office. It's nice to find a place that I can say genuinely cares!!!
13:32 06 Nov 17
This place is great! The staff is amazing. Dr. Perschon made sure that my procedure was painless and that I received the best care possible. A real professional. I am so happy I switched.
02:40 07 Oct 17
I had a wonderful experience with this practice. The office staff and dentists were friendly and courteous. They were even amazing with my 3 kids and made us all feel comfortable and welcomed. Dr. Perschon took her time to explain everything to me. They also had Dr. Bundy step in and talk to me about implants even though I wasn’t scheduled to meet with him. The last part was what I appreciated the most. I met with someone when I was finished and he helped me figure out what order to do the work in order to maximize my benefits. I can’t recommend this practice enough!!
17:23 03 Oct 17
If you fear the dentist and any kind of Dental work like I do, This place will change that fear into happiness and send you home with a smile. The staff is so welcoming and friendly showed me tremendous hospitality and took care of my dental work with relative ease. :) If you need dental work at an affordable price and need that kind welcoming hospitality. This is the place for you and your teeth.
21:20 02 Oct 17
Clean environment, all staff members from front desk to hygienist and doctors are very warm and friendly. They not only made my own visit a comfortable one, but they were also fantastic with my 3-year old toddler who was treated for cavity fillings. Thanks to them, she had her fillings done virtually pain free and trauma free. Visits were quick and easy, and everyone there clearly knew what they were doing. Grateful to have found this dentist after moving to the area.
I have never had a bad experience at the Smile Exhange. All the staff are super friendly with big smiles on their face. Very helpful. I would recommend anyone looking for a good dentistry to them.
02:37 10 Mar 18
My experience was great. I would recommend Smile Exchange to everyone. This office is very experienced and cares about all of their patients. Very detailed about everything. 5 stars
14:03 07 Mar 18
I have been going here for year and I am very satisfied with the service I have been receiving. The staff is very welcoming and the doctor and technicians are all excellent. Very clean environment as well. I would highly recommend.
20:44 22 Feb 18
Went there for basic cleaning and checkups. Great service. Everyone was friendly and professional. The facility was also very clean. Plenty of parking spaces. Very satisfied with the experience.
16:17 16 Feb 18
So rare to find a dentist office with an awesome staff!!! The front desk staff is very nice and knowledgeable. The hygenists and dentist are also very nice and explain everything in detail. Very gentle dental care! The dentist is so caring, it really makes a difference and helps to ease any dental anxieties you may have. Try them, you won't be dissapointed.
15:36 15 Feb 18
Today was my first visit to Smile Exchange of Springfield . I was greeted and welcomed by the office manager. I think her name was Nicki. She was so friendly and efficient .Rebecca . The dental hygienist was professional and so easy to talk to and took X-rays and made the evaluation so quickly and efficiently. Her recommendations were easy to follow and understand .The facility was equipped with state-of- the -arts technology. Dr. Needleman was helpful and gave an expert plan for my dental health. I would recommend this office to everyone I meet.
23:39 06 Feb 18
Katie did a great job cleaning my teeth and not mocking me for not taking better care of them. The doctor was also very nice and answered a few of my questions in a way that was honest and not money grubbing like other offices I’ve been to. They were fast yet thorough, def sticking with them after several bad starts at other dentistsq
21:59 16 Jan 18
This has been the most detailed dental experience that I have ever had! They use new technology to do your xrays that are super fast and they make you part of the experience by answering all of your questions. They work with your budget and give you a detailed printed explanation of your treatment plan. This was all on the first visit! They receptionist are super nice and the rest of the staff are amazing! This is my new dentist for family 😁
18:29 16 Jan 18
First, I do not like to go to the dentist, however, my experience at Smile Exchange has been wonderful. Caring and patience are a quality they excel in. Clean pleasant environment completes the package. I highly recommend them
15:04 21 Dec 17
Dentist and staff were knowledgeable. They had patience with me and made me feel comfortable. Also there was NO high pressure sales nonsense. I hate when dentists try to force you in to a treatment plan you can't afford. They we're flexible and worked with in my budget.
17:26 14 Dec 17
Very satisfied with the service they provide. The staff is very pleasant and they do not try to get you to have more done then is required.
21:14 06 Dec 17
I had an awesome experience at every appointment. The facility is clean and modern. The employees are very friendly and professional. My results are incredible! I love my smile ❤❤❤ 😆😆. Dr. Needleman is a master at her craft !!! I'm definitely making this place my permanent dental office!!!
20:48 30 Nov 17
Today was my second visit at smile Exchange. I really enjoy the atmosphere just the courtesy the professionalism that the staff and the dentist has they also very friendly. And I am recommending friends and family to try smile Exchange at Springfield Old Baltimore Pike.
23:17 28 Nov 17
The staff are outstanding. They are friendly and supporting. I am glad I decided to use them for my dental needs
21:25 28 Nov 17
It was my daughter's first experience at the dentist just as she turned three years old. The whole experience was great! The hygienist showed her all of her tools and made my daughter feel at ease. She even got a toy after the appointment for doing so well! The whole appointment was super quick, no wait at all, and we are all set for our next cleanings in May.
17:56 28 Nov 17
Great place. Staff is very nice and helpful. They are very upfront with costs. Would absolutely recommend.
20:23 17 Nov 17
Smile Exchange is a very Pleasant & Great atmosphere. The Doctor and Staff are Great!! I Highly recommend this Dental Office in Springfield😎
17:26 16 Nov 17
I'm 50 yrs old & before I came to Smile Exchange of Springfield, PA I use to hate going to the Dentist. These lady Doctors and their staff are great. The Dentist is AMAZING. I no longer have a fear of going to the dentist anymore. I cried at 44 yrs old in another dentist's chair, but NOT at Smile Exchange. I was so happy that they made me feel comfortable and the outcome is wonderful. My teeth looks great. I'd recommend everybody to come here for the health of your mouth. I love these ladies.
22:55 25 Oct 17
Great friendly staff! I'm not a reviewer at all but I thought I'd leave one with the impression they left me with. I think my dental phobia was a bit lessened with today visit! Thanks again guys!!
19:23 18 Oct 17
The staff is friendly & knowledgeable. After my initial consultation I was sold. They're thorough make sure you understand every step of the process. I'd recommend them.
17:47 25 Sep 17
All the team at smile exchange are excellent. The cost is very reasonable and they have great deals. I'm very grateful to Nicky the receptionist for getting me an appointment at short notice. Rebecca the hygienist does an amazing job and I highly recommend her.
20:11 18 Sep 17
I have been very pleased with Smile Exchange! Friendly, courteous and they do great work. I had 2 problems today and they were able to take care of them-same day. Love that! If you need a dentist I highly recommend them!
21:37 17 Jul 17
First time visiting and highly recommend this practice to everyone. The staff is very professional and friendly. Asia, the dental Assistant is very professional and courteous. Dr. Neidelman is extremely compassionate about the amazing care that she provides. She takes the time to discuss the plan and procedures before doing them and also answers all questions patiently. She is gentle, kind and very professional. I am greatly satisfied and will definitely return to this practice again
This is the best dental office I've ever been to. The entire staff is so friendly, personable, and highly skilled. Additionally, I've been able to book late appointments, which is key for me because with my job I don't have time to go during 9-5 hours. The office is also brand new (very clean) and as an added bonus they have a great music selection. I would highly recommend them to anyone looking for a dentist in the area.
17:42 20 Feb 18
Friendly, prompt service. Needed work explained thoroughly and in a manner a lay man can understand. Answers all of my questions to my satisfaction.
17:42 20 Feb 18
Everybody at this office couldn’t be nicer. I haven’t been to the dentist in over 30 years and they just all made me feel very comfortable and relaxed. I will not go to another dental office and am planning on switching my son and grandchildren to this office!
01:38 01 Feb 18
Superior dental experience. You know you are in good hands immediately. Their attitude is not like any other dental practice I have gone to in my 55 years of life. The best decision you could make is to put yourself in their friendly capable hands. 5 out of 5 stars. Nobody even comes close. I went to the Trooper location. If I spent all day telling you how great they are I still couldnt say enough good things.
18:37 17 Jan 18
First dentist office I look forward to going to! I’ve been there twice and have scheduled a 3rd visit. Very fast/effective check-in process. They also knew my insurance plan and how it applied to my situation - that was refreshing! Staff has great energy. Kristie is exceptional and works very well with Dr. Rousseau! Great team.
22:52 15 Jan 18
I don’t typically leave reviews to places but My experience here was absolutely amazing so I had to. I came here for the first time because my wisdom teeth are coming in and I started to feel pain and discomfort. The staff here are the most welcoming and friendly individuals I’ve ever met in a dentist office. I highly recommend going here !
01:04 12 Jan 18
Fully awesome! Front desk staff and the doc are friendly and great. Giselle, the assistant, is super professional. Kristie did the most thorough cleaning I can remember, and super comfortably, even aske me to choose the background music. I'll be back! As another reviewer said, "almost enjoyable", but it really is a treat to get exceptional service.
17:38 02 Jan 18
By far the best dentistry team ever assembled. They keep you laughing and comfortable at the same time. I dont know how they do it but they do. And i want to welcome Jazelle to the team. You were A-OK today. Thank you Doc.
18:59 12 Dec 17
I decided to give Smile Exchange a try and was pleasantly surprised!! I saw Dr. Rousseau and she was awesome, addressed my issue and quickly took care of it, the rest of the staff was great also!! I strongly recommend giving Smile Exchange a try and will recommend to all my friends and family!! Thanks for great experience!!
00:41 16 Nov 17
Hands down the best dental office I have ever been to. The staff is polite, patient, and very knowledgeable. The hygienist, dental assistant, and the doctor are such a delight. They are honest and straightforward. I would highly recommend the smile exchange to anyone!
16:07 07 Nov 17
Perfect. Tops in their field. Excellent results. Friendly Pretty staff. Highly recommend for all dental needs.
19:39 03 Nov 17
I can't say enough good things about this office. Everyone there makes every visit comfortable and almost enjoyable. I came to Dr Rousseau in serious need of help and she made the process as pleasant as it could be. I spent years avoiding the issues because of how I would be treated and judged and Dr Rousseau and her team treated me with the utmost respect and compassion throughout. If you have been putting off seeing the dentist, please don't hesitate to let this fine office help.
11:37 29 Sep 17
From the first time I walked in, everyone smile and treated me like gold.The building looks great. Very clean as I am a registered nurse.The new technologies of smile exchange of trooper are top-of-the-line.Kristen and the girls are kind, gentle, and beautiful.Thanks for having me! I will be back!!!!
16:34 21 Sep 17
Dr. Rousseau, words cannot express how grateful I am to you for taking such good care of me this morning. You are an amazing dentist and your girls are outstanding. Michael thanks for holding my hand and all your kind reassurances. Nicole thanks for be patient and kind. Special thank you also to Laurie, Mary Joe, and Kristie your office is amazing! *****
03:09 14 Sep 17
I finally discovered a dentist where the first thing they do is put everything in black and white on paper with dollar amounts. This alone allows you to manage your budget as well as set expectations for yourself. You always know "the plan".I always had issues when if I needed to set up an appointment outside of my normal dentist office, for example with an oral surgeon. Smile Exchange does everything, cleaning, scaling, extractions, implants, etc. I never understood why I had to go out of my comfort zone and go to a second dentist who I might see once or twice. The Doctor, Assistant, Hygenist and office manager. Many people make excuses, have dental fear, never understand what the doctor is doing...at Smile Exchange of Trooper you will never think or feel that way again. Awesome. Awesome, AWESOME!!!
Great for people without insurance they have patient loyalty program that works much the same way. 3 visits and it's great every time.
17:05 24 Jan 18
Dr. Jefferson is awesome. Staff are unbelievably very friendly and helpful. Everyone is non-judgmental which is a help with my situation.
02:32 08 Dec 17
I've gone to them I believe four times now! An initial exam, two work appointments, and a cleaning. I had three different dentists throughout my visits but each one was very kind and professional. My absolute favorite is always the hygienist though! She is so sweet and makes you feel as though you've known her forever. We spoke throughout my cleaning (when I could) about different things like college. I love each time I go and they help me with anything I need! There was another very sweet woman, who I unfortunately don't remember her name. All in all, great staff!
21:41 20 Nov 17
Absolutely awesome, friendly & professional. Wish I could give more than 5 stars. Dr Jefferson was amazing, it was the most painless experience I have ever had at a dentist. The support staff was great as well.
19:09 03 Nov 17
This was my first time going to Smile Exchange of TurnervilleEveryone was so nice and the place was nice and clean. I am so glad I decided to go thereThis is the first time in years I had nice experience in a dentist office. Awesome peoples that work there .Thanks!!!
18:26 27 Oct 17
The Dentist and staff are wonderful and so pleasant.. Very impressed with the office, very clean. I would recommend this to all my family and friends.
11:49 24 Oct 17
Words can't describe how Dr Bundy and his wonderful staff changed my life for the better! THEY ARE OUTSTANDING!!! I LOVE THEM!! They are so kind and caring about their patients they made me feel like my smile meant as much to them as it did to me! And I haven't smiled without my hands in front of my face for a long time! Not anymore! Not only do I have my smile back but I also have my confidence back! And I want to Thank them SO MUCH for that!!!! I have recommended them to everyone and anyone who says anything about a dentist and I always will!!! Thank you Dr Bundy And your Wonderful Staff!!!
15:58 16 Oct 17
Every single time I go Dr Bundy & Gina make me feel so comfortable. I had a fear of the dentist but not any more, they are so welcoming and put my fears to rest. I have a lot of work to be done, but I am halfway there and I like that they keep me informed through the whole process. Also they really work with you financially and that is something that I really appreciate. I recommend the Smile Exchange to any and everyone!
21:23 11 Sep 17
Today was my first time at smile exchange and I must say that I absolutely loved it . Everyone was super nice , very helpful. They make sure they explain everything so you know what's going on . Just super awesome. Would definitely recommend this office 😊
Great experience. Really nice staff and Dr Crowe both die to earth and professional in the best way!
18:33 21 Feb 18
Did you ever wake up one morning and have a tooth ache? Have you ever fell and chipped a tooth after you had one too many drinks? If so, Smile Exchange of Warrington will be there for your every need! I started coming to this practice over a year ago and couldn’t be happier. The hygienist (Carolyn) and Dr. Crow are very knowledgeable and explains each step of the cleaning/exam before they start. On top of that, the whole staff is very friendly and the office is very modern/clean. If you are looking for a new dentist, look no further. Smile Exchange of Warrington is the place to be.
Pappy the Pappinator
00:09 08 Feb 18
Well the whole Staff at The smile exchange was so kind and pleasant .And then when I met with the Dentist Dr. Crow. She was very kind and gentle not a bit of pain from her also it was a very clean the day the Facility definite 10 star rating 100% maybe I should say 110% with everyone in there I enjoyed my visit so much that I will be going back to get my cavities worked on thank you Dr. Crow and all your staff for being so kind and helpful... I will definitely be looking forward to going back and get my teeth cleaned and fixed thank you very very much To each and everyone of you You're also awesome. .....At the That smile exchange... from D.J. Curnell Family***********STAR Rating
16:19 29 Jan 18
I would recommend Smile Exchange. The staff is friendly and knowledgeable. The office is bright and clean. Dr. Crow is very professional.
01:45 27 Jan 18
Excellent service, from receptionist to leading dentist, everyone quite pleasant - friendly and professional. Dental procedure: painless and efficient. Great Doctor!
20:13 19 Jan 18
Each time I have had an appointment with Smile Exchange in Warrington I have received excellent attention and service. Today I tried the new dentures and was pleased with how they looked.
19:07 15 Jan 18
Visit included Dr Crow, Mignon, Xray Tech & Hygienist. Very thorough in details and most professional treatment. Your Teeth are in Good Hands at Smile Exchange.
20:51 17 Nov 17
I had a front tooth that had a filling and it broke. I don't have dental insurance and I'm disabled. I called and they were very kind and helpful. I went in and the staff was very polite and Dr Crow fixed my front tooth and it looks amazing!! I purchased their "insurance" and I already made an appointment for my cleaning. I would recommend Smile Exchange to everyone!!
17:34 06 Nov 17
Dr. Crow is very professional and she makes you feel really confortable. She is very thorough and I enjoy the work she has done on my mouth thus far. I also would like to compliment the entire Smile Exchange team for always being so comforting and welcoming. I enjoy the dentist but I know most people lack the same enthusiasm, this team makes you very welcome. Thank you and keep up the good work!
15:25 03 Nov 17
This office has more than made up for my bad experiences with dentists in the past. I had to get quite a lot of work done, and each of my many visits were surprisingly pleasant, which I never thought I'd say about visiting the dentist. Every single one of the assistants were helpful and helped keep me at ease with each step of the process, Dr. Crow is wonderfully knowledgeable and I appreciate her hyper-focus when working on my teeth, and the office staff were great at working *with* me on the financial end. Everyone there is great at communicating things before they even start on things so I fully understand, and answered all of my many questions. I'm so glad I found this dentist office, and highly recommend them.
03:03 28 Oct 17
The office is warm and inviting, with very friendly and polite staff. Everything was clearly explained to me and I left feeling knowledgeable about the state of my dental health, which I really appreciated. I have already set up my next appointment and I have no reason to dread my visits to the dentist. Thank you Dr. Crow and your staff!
15:54 21 Sep 17
I've gone to Smile Exchange twice now. This is my new dentist from now on. Friendly and courteous staff work with you in all areas. I need a lot of work done (cause I'm a big baby and didn't go to the dentist on a regular) and they sat with me to work out a plan. Saw 2 different dentists and they both were awesome. I'm still a big baby in the chair but they talked me through it and most of all didn't laugh at me. Good communication with the assistant too. Could have chatted all morning lol. Wish I had found them sooner but thankful I did now.
17:48 05 Sep 17
The Dentist, Dr. Crow, is absolutely amazing at what she does! She's very patient and always takes her time with her work. The rest of the staff is amazing as well! A huge shoutout to Rachelle! She's very bubbly along with other great staff there.This dentistry is very generous with their prices and actually go out of their way to make sure you can afford everything with or without insurance. You will always get the best from this Smile Exchange!